1. PAYMENT TERMS
All payments made to Language Gym LLC services are final and non-refundable. This does not concern challenge deposits. Read more in the 6-Week & 28 Day Swedish Challenges Terms & Conditions.
2. CANCELLATION POLICY
In the event a member would like to cancel their Language Gym subscription, an email requesting to do so should be sent to support@languagelockin.com at least 14 days prior to the requested cancellation date. Upon cancellation of service, the member will not be billed again.
3. MEMBERSHIP FREEZE POLICY
In the event a member would like to temporarily freeze their Language Gym subscription, an email requesting to do so should be sent to support@languagelockin.com at least 14 days prior to the requested freeze start date. Memberships may be frozen for a maximum of 60 days. During the freeze period, billing will be paused and access to services temporarily suspended. After the freeze period ends, billing and access will automatically resume.
1. DEPOSIT & COMPLETION
A deposit is required to join. Depending on the challenge, you'll either complete 30 group classes in 6 weeks or 20 in 28 days to get your deposit back—either as a refund or class credit (your choice).
After completing the challenge, you'll get an email within 2 days with a link to book your winners call.
If you don’t get the email, contact us within 2 days to request it.
Once you receive the invite, you have 7 days to book the call. If you don’t, your deposit will be returned as class credit by default. You must attend the winners call to be eligible for cash back. Upon completion of the call, you have a maximum of 7 days to decide if you want to apply your refund as credit or take the cash back. After 7 days, your deposit will be returned as class credit by default.
Need help? If it’s been more than 2 days and you haven’t gotten your winners call invite, email ryan@languagelockin.com.
2. NON COMPLETION
If a member does not complete 30 classes within 6 weeks (or 20 in 28 days), the deposit is forfeited—no refund or credit will be issued. If a member books a class and does not attend the full lesson, they are given a 'No Show'. If a member receives more than one no show, they are not eligible to win the challenge. If a member tries to cancel after the lesson has already started, this results in a 'Late Cancellation' which is the same as a 'No Show'.
3. REPEAT CHALLENGE TAKERS
Members may participate in multiple challenges, but are only allowed to claim the cash back reward one time.
4. FAIR USE & SUPPORT
Classes must be attended live and in full. Misuse or disruptive behavior may result in removal without refund. For help or to claim your refund/credit, email support@languagelockin.com
1. LIFETIME ACCESS DEFINITION
"Lifetime access" grants the member unlimited attendance to eligible Language Gym classes for as long as the Language Gym continues to operate. This access is personal, non-transferable, and valid only while the service is active.
2. COMPANY CONTINUITY
Lifetime access is tied to the continued existence of the Language Gym. If the company ceases operations, the service will end, and no refunds or compensations will be issued. By purchasing, you acknowledge this risk.
3. FAIR USE POLICY
Classes must be attended live and in full. Repeated no-shows or disruptive behavior may result in suspension or termination of access. Abuse of the unlimited access policy may lead to revocation without refund.
4. PAYMENT TERMS
All payments made for lifetime access are final and non-refundable. No partial refunds or credits will be issued for any reason, including inactivity or dissatisfaction.
5. LANGUAGE LEVEL
If a member's language level significantly limits their ability to participate, access may be paused or limited to preserve the quality of the learning environment. 1-1 lessons are available for learners at any level for separate purchase and not included in the lifetime access.
6. SUPPORT
For questions, help, or support, please contact support@languagelockin.com.
1. GUARANTEE OVERVIEW
We’re confident in our method. If you attend a minimum of 3 group classes per week for 12 consecutive months and still don’t feel confident in your target language, you can continue to use the gym—at no extra cost—until you reach the Black Belt level or feel satisfied with your progress. For the Next Belt Guarantee this applies to hitting your next belt color within 6 months.
2. ELIGIBILITY REQUIREMENTS
To qualify for the 12 Month Black Belt Fluency Guarantee, you must:
-Attend a minimum of 3 live group classes per week for 52 consecutive weeks (a total of 156+ classes).
-Attend classes in full and actively participate.
-Maintain an active Language Gym membership during the entire 12-month period.
3. HOW TO CLAIM
If you meet the requirements and you haven’t reached the target belt color, email support@languagelockin.com within 14 days of your 12-month (or 6 month) mark. We’ll verify your attendance and set you up with a plan for unlimited access until you hit your goal.
4. ONGOING MEMBERSHIP
Once approved, you'll receive an unlimited group class membership that won't end until:
-You reach Black Belt level as assessed by a Language Gym instructor, (or the next belt color for the next belt guarantee), or
-You feel confident and request to stop, or
-You cancel your membership.
5. LIMITATIONS
This guarantee is valid only for members who maintain consistent attendance and follow all class guidelines.
Abuse of the system, repeated no-shows, or disruptive behavior may void eligibility.
The guarantee is non-transferable and does not include monetary compensation or refunds.
6. SUPPORT
Questions about the Fluency Guarantee? Reach out to support@languagelockin.com.